How we handle project and contact information
This policy explains how TechTrust IT Solutions manages information shared through enquiries, consultations, and project delivery conversations.
Last updated: June 20, 2026
This page is intended to describe our general privacy practices for website visitors, prospects, and clients. Formal project agreements may include additional confidentiality, data handling, or compliance terms.
Information we collect
We may collect contact details, company details, project requirements, budget range, timeline, technical context, current tools, and any information you choose to share through forms, calls, email, or project conversations.
How we use information
We use information to respond to enquiries, evaluate project fit, prepare scope discussions, provide proposals, deliver agreed services, improve our website, maintain records, and communicate about active or potential engagements.
Project and business confidentiality
Project briefs can include sensitive business workflows, internal processes, customer journeys, operational issues, or product ideas. We treat this information as confidential and do not publish it without permission.
Sharing with service providers
We may use trusted tools for hosting, analytics, communication, form handling, CRM workflows, or project delivery. These providers only receive information needed to support the relevant business purpose.
Retention and deletion
We keep enquiry and project information only for as long as it is useful for communication, legal, accounting, operational, or service purposes. You may ask us to update or remove information that is no longer required.
Security measures
We use reasonable administrative and technical safeguards to protect information from unauthorized access, misuse, or disclosure. No online system can be guaranteed completely secure, so sensitive details should be shared thoughtfully.
Your choices
You can request access, correction, or deletion of personal information connected to an enquiry, subject to reasonable verification and any records we must keep for legitimate business or legal reasons.
Policy updates
We may update this policy as our services, tools, or operating practices evolve. The latest version will be posted on this page with the updated date.
Need to update or remove your information?
Send a request with enough context for us to identify the relevant enquiry or project record.